Have a Complaint?
If you believe you have been subject to unfair or improper business conduct by your broker, you
should complain to your brokerage firm promptly in writing.
Send Written Complaints to:
Metatrends, LLC
Attn: Executive Principal
511 State Street
Baden PA 15005-1738
Your complaint will be addressed promptly. If you do not receive a prompt, satisfactory
response to your complaint this may warrant your filing with NASD Regulation.
If you believe that you have been defrauded by your brokerage firm or one of its brokers,
contact NASD Regulation immediately. You may do so by sending a complaint letter, via the
Internet, using the Customer Complaint Form found at
www.nasdr.com
or you may mail your complaint directly to:
NASD - District 9
11 Penn Center
1835 Market Street, 19th Floor
Philadelphia PA 19103
Also, in situations where time is of the essence or you feel that you need immediate contact,
you may call NASD - District 9 at 215-665-1180.
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